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Frequently Asked Questions

Do you offer free shipping?

Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.

Who makes Auri Home products?

Our range is handmade by skilled artisans in small, family-run workshops across Vietnam. Each piece is created using traditional techniques and sustainable materials, helping support local communities and preserve cultural craftsmanship.

What makes Auri Home’s products sustainable?

Every Auri Home product is made with the planet in mind – from responsibly sourced bamboo and reclaimed coconut shells to plastic-free packaging. We partner with Jungle Culture to ensure everything we stock is ethically crafted, durable and designed to replace single-use plastics in your daily routine.

We proudly use recycled and recyclable materials for all packaging – no unnecessary plastic wrapping. Every order is shipped in eco-conscious packaging that can be reused, recycled or composted, helping to minimise waste from the moment it leaves our hands to the moment it reaches yours.

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